FAQ

A Mini-Split is an efficient and scalable way to add cooling or heating to specific rooms. Also known as airs and Mini-Split heaters without ducts, they consist of one interior units mounted on the wall, the floor or the roof connected to an outdoor compressor.

No, the manufacturer does not design them to admit more than one interior unit. Keep in mind if you try to use the guarantee if the mini split is defective due to the use of parts not designed by the manufacturer or incorrect installation of the article.

The acronym BTU means "British Thermal Unit." A BTU measures the amount of heat that an air conditioning unit can extract from a room. As the BTU classification increases, so do the size, weight and cost of air conditioning. This translates into practice as follows: the size of the premises will be directly proportional to the amount of BTU, that is, the larger (SQFT) the place to be heated, the more BTU the unit must have to install.

BTU recommended according to the room size:

• 9000 BTU is used until 400 SQFT
• 12000 BTU is used until 500 SQFT
• 18000 BTU is used until 750 SQFT
• 24000 BTU is used until 1000 SQFT
• 36000 BTU is used until 1500 SQFT

INVERTER technology is the latest evolution in compressor electric motor technology. It is used to control the speed of the compressor motor, in order to continuously regulate the temperature. INVERTER air conditioning units have higher efficiency. The useful life of its parts is extended and sudden fluctuations in the load are eliminated. This makes the units quieter, with lower operating cost and fewer breakdowns. In practice this translates as follows: the compressor regulates its revolutions (increase or decrease) to maintain the room temperature, it does not turn off, and hence they are more economical than compressors without this technology because they save the consumption of energy resources for blaze up.

Yes, but we always recommend our customers to vacuum extract the lines to give the mini split more useful life. Tools and accessories to vacuum the lines are not included.

The mini split is easy to install, but we recommend that all our customers consult a professional HVAC to avoid damage to the installation that voids the article's warranty

The lines are copper generallyand measure approximately 10 ft but We also offer longer pipes such as:15FT, 16FT, 25FT, 33FT and 50FT

The lines of a mini Split must measure a maximum of 50ft.

The mini splits have a 5-year warranty for the compressor and 2 years for the parts but unit must be enrolled.

Mini Splits are shipped by FEDEX, RL Carriers or SEFL (this information may change, it all depends on our contracts) When shipped via FEDEX, the boxes are loose as separate packages. When shipped by RL Carriers or SEFL all boxes are shipped on one pallet. There are several indicators to take into account to select the carrier: shipping cost, number of items and size of the items. The largest mini splits (24000btu and 36000btu) are always sent on a pallet.

In this case, the wall bracket for the outdoor unit is always sent inside the box of the indoor unit and assumes the same tracking number as the indoor unit.

The tracking number is shown on each shipping label each time it is generated; therefore, they will always be different. This allows you to track the order on the carrier's official website and find out its status and estimated delivery date